Help

task guideline this item will open in a new tab each project comes with a guideline it will describe what to annotate, how to annotate it, and give you visual examples of how to interpret the given instructions show drawing instructions drawing instructions will guide you through the drawing or editing process you can turn them on or off whenever you want, either from the top bar or from the instruction dialogue user documentation you will find information about available features in the user documentation lucky for you, you're already here! however, if you don't have this tab open later, you can access it via the help menu it will open in a new tab what's new\ opens the user documentation's what's new page in a new tab, where you can read about the latest changes to the annotation tool see what's new docid\ qh7swyfirl0vhd6l dymb beta releases opens the beta releases page in a new tab, describing features being tested before they reach production this item is only available when you are working on the next environment see beta releases docid\ gkvege qvk8xqbg1i7lye troubleshooting sometimes, errors occur that either block or disturb your work if no instructions are available within the app, you can find the recommended steps under how to troubleshoot docid\ vz vtck tkcuepnljq00f report issue if you encounter an issue and troubleshooting doesn't resolve it, you can click this to send kognic a report copy debug information this item will copy the debug information to your clipboard it contains information about the task that is necessary for kognic's developers when seeking solutions download debug file downloads a file containing debug information about the task use it when kognic support asks you to send the task's debug file this item is only available to kognic users repair task sometimes, when you encounter an issue, we will ask you to try to repair the task yourself if so, click this item (repair task) and follow the instructions clear resource cache clears the app's locally cached resources use it when support asks you to, or when the app behaves unexpectedly after an update clear scene cache clears the locally cached data for the current scene use it when support asks you to, or when a scene fails to load correctly provide feedback we are always open to feedback on the user experience or improvement suggestions you can use this link to share your thoughts or ideas if you want to report a bug, please use the report issue link instead