Invite users

inviting users as a user administrator you have the ability to invite users from your organisation to the kognic platform you can select one or multiple roles that the invited users will have in the kognic platform the invitations are sent to the provided email addresses to fully activate the account the users then have to, via an invitation link provided in the invitation email, finish the creation of their account organisation roles organisation roles unlock features that are organisation specific in the kognic platform different roles unlock a different set of features a user in the kognic platform can be assigned one or multiple organisation roles if a user is assigned multiple roles the user will unlock all features that each individual role has unlocked the roles are specific to the user's organisation if you want to know what features that are available within a specific role talk to your contact at kognic users with pending invitations users who have not yet created their account are available in the " users with pending invitations" table the table shows when an invitation link was sent and if the link is still active if you want to send a new invitation link to a user you can do that by clicking the three dots next to a user's row you can only send a new invitation link if the previous link is older than 24 hours deleting invitations you can delete an invitation via the menu next to the specific invite's row in the " users with pending invitations" table after deleting the invitation the previously sent invitation link can no longer be used to register on the platform faq the user you invited can't find their invitation link if a user can't find their invitatioin link in their inbox it's recommended that they check their spam folder if the invite is not located in their spam folder it's recommended to send a new invitation a user administrator in your organisation or someone from kognic can create a new activation link in the users pending activation table a users invitation link is no longer active all invitation links have an expiration date a user administrator in the user's organisation or someone from kognic can send a new invitation link, from thein the " users with pending invitations" table, if this has happened im getting a domain warning when adding users this is because you are trying to add email adresses that is not using the main domain of your organisation so if your working for example inc and your main is example com and you trying to add user\@notexample com you will be warned about this this is just a warning to make sure you really want to add this user or may have mispelled the email adress you can ignore the warning this and use this email adresses if you want to