What's new?

video in knowledge base documents 2026 08 18 knowledge base documents can now contain video in the editor, type / and pick video to see the supported formats and size limit, then choose a file from your computer — upload progress shows in the menu, and escape cancels it the video plays with normal controls wherever the document is read the editor preview, the campus viewer, and the knowledge base in the annotation tool learn more about how to create knowledge base docid\ xz23dkubzacjranpxvfyx documents client qa phase for kognic standard workflow released 2026 04 21 a new client qa phase is now available for requests using kognic standard workflow the client reviews a sample of annotations and submits a quality verdict the producer reviews the assessment, and together they align before any rework starts the phase includes sampling tools, feedback based quality metrics, and acceptance rates tracked in the platform learn more about client qa docid\ wrc okywzeq0kdyskb0mh copy workforce members to/from another request released 2026 03 10 you can now copy a workforce setup from one request to another copied members retain their task allocation type and matching workflow stages; stages that don't exist in the target request are skipped you can also copy the current request's workforce to one or more other requests at once learn more about managing your request workforce docid\ fiopd5ytqela7kyahrpyl notification inbox released 2026 02 24 you can now see all your notifications in one location with the new notification inbox simply click the inbox icon in the navigation header to open a slide out panel listing all notifications a dot on the icon indicates unread notifications, and you can mark all as read or filter to display only unread items currently, the inbox only supports one notification type knowledge base documents iterated left side menu design released 2026 01 28 the following changes have been made to the left side menu the account menu has been replaced with a more menu at the bottom of the screen click the three dots to open the context menu the profile page has been removed to update your profile picture, username, and password, navigate to the more menu the updates have been made as a preparation for upcoming menu additions knowledge base released 2026 01 20 if you have access to the project page, you can now write and share documents with teams or individual users if you receive a push notification, a document has been shared with you you can open the document on the campus page or via the task view learn more about writing documents knowledge base docid\ xz23dkubzacjranpxvfyx learn more about reading documents knowledge base docid\ zk7uj6fnqbhalh1mugm c learn more about the push notification docid\ yhdcdcvspnxza1qpl gns knowledge base (beta test) released 2025 12 17 we have assigned one quality manager to write feedback documents through our new platform editor if you see a document on the knowledge base page in campus, it has been specifically sent to you (or the team you're in) it is essential that you read the document, as it contains feedback and information intended for you learn more by reading the knowledge base docid\ zk7uj6fnqbhalh1mugm c page quick feedback released 2025 11 17 setting up quick feedback options in your project can speed up your review process it helps reviewers give standardized feedback quickly without having to type everything out learn more about how to add quick feedback options quick feedback docid\ nrzwf0eqx6utnfyuvie8y learn more about how to use quick feedback in the task view quick feedback docid\ krkomu08gw23lda3tihuh pausing tasks released 2025 11 11 pausing a task lets you start a new one without submitting your current work this is helpful when you need someone else's guidance to complete your current task learn more about pausing tasks and its limitations in the 🙋🏼‍♀️ guide pausing tasks docid 9ywwheurxwn0rclcpe2th default request workflows released 2025 09 17 ensure process consistency in your project by configuring a default request workflow docid 5wo8vmpifwyst3v5ltfos you can set this up in the projects settings under the general tab once you've applied a default workflow to your project, all newly created requests will automatically use this workflow there's one exception when you create a request using the "use as template" feature, the new request will inherit the original request's workflow instead read more in project settings docid\ orbcu48bw02l7x2okk3vi